FAQs

Got a question? You can always contact us, but check here to find the answers to some of the most common questions:

What are heat transfers made of?
Heat Transfer designs are Siser Vinyl printed with Eco Solvent Inks. They are UV rated for up to 5 years and should not crack or fade with proper care.
They can be applied to any material that can withstand a heat press.

Due to the delicate nature of our designs the transfers are shipped to you un-weeded. You simply pull away the excess white vinyl around the cut lines prior to applying the transfer mask and transfer the design to your project.

Orders are custom printed and shipped to you normally within 10-12 business days of payment date. However, there are times that due to heavy volume we run slightly behind and orders can take up to 15 business days processing time. You are always welcome to message us to check your order or make sure we can get your order shipped out by a specific date.

If there is a problem with your order. We will be more than happy to work with you to resolve the issue. Please be sure to message us within 72 hours of your package being delivered so that we can quickly address the issue. All requests received after the 72 hour mark will be considered on a case by case basis.

How do I personalize my order?
If you require personalization above what the item listing shows, please include in the notes section at checkout.  Certain requests may require an additional email follow up.

When will my order ship?
Orders are currently shipping at appx 10 business days from the day they were paid for. 
**During sales or times of high volume orders it may take a few days extra for orders to ship.  If there is an unforseen delay, you will be notified. You are always welcome to message or email for an update to your order

Do you do custom orders?
Yes we do! Just shoot us an email at littleladybugscreations@gmail.com or message us on facebook and we will work out the details before creating a custom listing for you.

Can you create a design for me?
Yes we can. 
There is a minimum $25 fee for design creation. All artwork submitted must be original or provide proof of permission to use. No copyrighted artwork will be created for sale.

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DIGITAL DOWNLOAD PRODUCTS

Please note these are DIGITAL files ---no physical product will be shipped!

All designs are for personal/small commercial use only and may not be COPIED,
DISTRIBUTED, SHARED, or RESOLD.
NO REFUNDS for digital download products.

All sales are FINAL.
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There is a problem with my order. What do I do? 
We are very sorry to hear that there is a problem with your order. We will be more than happy to work with you to resolve the issue. Please be sure to message us within 72 hours of your package being delivered so that we can quickly address the issue.


How can i contact someone about my order?
Please send an email to:
LittleLadybugsCreations@gmail.com